Frequently Asked Questions

Do I need a referral from another doctor to become a patient with CEH?

No, a referral is not necessary.

How long does it take to get an appointment?

Appointments are available within days.

What insurances do you accept?

Aetna, Blue Cross Blue Shield, Cigna, TriCare, MedCost, Medicaid: Cardinal Innovations, Partners, NC HealthChoice, Carolina Access Plans + United Healthcare

What if I don't have insurance or one of the accepted insurances listed above?

We offer self-pay rates.

Do you have a sliding scale?


What ages are eligible for treatment?

Treatment is offered to ages four and older.

Do you offer virtual appointment options?

Yes, CEH offers virtual appointments through video conferencing; Phone consultations are also available.

How early should I arrive for my appointment?

Please arrive 30 minutes prior to your appointment to complete our intake paperwork OR you can print out the paperwork from the New Patient tab on this website and arrive at the time of your appointment. 

Instructions for New Patients